Cowork

I’d written off Claude Cowork before I’d really used it. What changed my mind was having to demo it as part of some cross-company AI training I’m running, which meant finding a reason for it to exist for people who weren’t me. When I went looking for ways to show it to non-technical colleagues, I found things it could do for them that I’d never have looked for on my own behalf. One of them had a job that meant reconciling the same information across three systems, pulling it out of a CRM, checking it against a spreadsheet, then cross-referencing email to confirm the spreadsheet was actually up to date. It took them a good chunk of time every time they did it. By the end I had a flow that did the whole thing on a single click, and none of that was something I’d have gone looking for if I weren’t trying to make the tool make sense to someone else. ...